Cybersecurity Services — assessment, hardening and monitoring
Find what is exposed, fix it, and watch it continuously.
- SIEM Monitoring
- Threat Detection
- Vulnerability Management
- Endpoint Security
- Identity Governance
- Compliance Management
- 24/7
- SIEM threat monitoring active
- 2 hr
- Security incident response SLA
- 72 hr
- Critical CVE patch SLA
- 0 blind spots
- Continuous visibility across all attack surfaces
Overview
The Security Managed Service is ITNS-Global's comprehensive cybersecurity operations programme — a monthly engagement that places SIEM-based threat detection, vulnerability management, endpoint security oversight, identity governance, and compliance posture management under active management by a certified security operations team, without requiring your organisation to build or maintain an internal SOC.
Cybersecurity is not a project with a completion date — it is an operational discipline that requires continuous attention. Threats evolve daily, new vulnerabilities are disclosed weekly, attack techniques adapt to defensive measures, and the attack surface of any active organisation expands with every new user, device, application, and cloud resource added to the environment. An organisation that treats security as a periodic audit rather than a continuous operation is, by definition, undefended for most of the year.
ITNS-Global's Security Managed Service applies continuous security operations to your environment. A SIEM platform ingests logs from across your infrastructure and applications, with correlation rules detecting attack patterns, anomalous behaviour, and compliance violations in real time. Vulnerability scanning runs on a weekly cycle, with critical findings automatically escalated and patch management coordinated. Endpoint security health is monitored across the device estate. Identity and access patterns are reviewed monthly for privilege creep and anomalous access. Compliance posture is tracked continuously rather than assembled reactively before audits.
The result is a security programme that is active, measurable, and improving month over month — backed by a 2-hour incident response SLA for confirmed security events and monthly security posture reports that give your leadership and board clear visibility into the organisation's risk position.
What it includes
SIEM Monitoring & Threat Detection
A Security Information and Event Management platform deployed and operated across your environment — ingesting logs from servers, firewalls, cloud services, endpoints, applications, and identity providers. Correlation rules detect attack patterns including brute force attempts, lateral movement indicators, privilege escalation, data exfiltration signals, and malware command-and-control traffic. Threat intelligence feeds integrated to identify known malicious IPs, domains, and file hashes in real time. 24/7 analyst coverage ensures no alert queue builds up unreviewed overnight.
Security Incident Response
Confirmed security incidents receive an active ITNS-Global security engineer response within 2 hours, any time of day or night. Incident response follows a structured playbook: contain the threat, preserve evidence, eradicate the root cause, recover affected systems, and document the timeline. Post-incident reports are delivered within 5 business days of resolution, covering the attack vector, timeline, containment actions, evidence findings, and hardening measures applied to prevent recurrence.
Vulnerability Management
Weekly authenticated vulnerability scans across all in-scope systems — identifying CVEs by severity, affected component, and exploitability context. Findings prioritised using CVSS scores adjusted for your specific environment's exposure and asset criticality — a critical CVE on an internet-facing server takes priority over the same CVE on an isolated internal system. Critical vulnerabilities escalated immediately; patch coordination managed within the 72-hour critical patch SLA. Monthly vulnerability trend report tracks risk reduction over time.
Endpoint Security Management
Endpoint detection and response (EDR) coverage monitored across all managed endpoints — agent health, version currency, threat detection events, and quarantine actions reviewed and managed monthly. Endpoint compliance policies verified: disk encryption enforced, local firewall active, OS patch current, and EDR agent active on every device. Devices falling outside compliance policy flagged and remediation coordinated. Endpoint security is the most common initial access vector — it requires active management, not periodic audit.
Identity & Access Governance
Monthly review of identity and access patterns — privileged account inventory and usage, dormant account identification, access rights reviewed against role requirements (least privilege enforcement), MFA coverage verified across all user populations, and service account credential rotation compliance. Privilege creep — the gradual accumulation of access rights beyond what a user's role requires — is identified and remediated monthly before it creates insider risk or expands the impact radius of a compromised account.
Compliance Posture Management
Continuous monitoring of security controls against your applicable compliance framework — ISO 27001, SOC 2, PCI-DSS, HIPAA, or regulatory requirements specific to your industry. Control status tracked in a compliance dashboard updated monthly. Evidence collection automated where possible, reducing the manual burden of audit preparation. Gap analysis identifies controls that are partially implemented or drifting from required configuration, with remediation recommendations prioritised by audit risk.
Threat Intelligence Integration
Commercial and open-source threat intelligence feeds integrated into the SIEM platform — updated continuously with indicators of compromise (IoCs) including malicious IP addresses, phishing domains, malware hashes, and adversary TTPs relevant to your industry sector. Threat intelligence contextualises alerts, distinguishing genuine threats from false positives, and informs proactive blocking of known-malicious infrastructure before attack attempts are made against your environment.
Monthly Security Posture Report
A comprehensive monthly security report covering: SIEM alert volume and triage outcomes, confirmed incidents and response timelines, vulnerability scan findings and remediation trends, endpoint compliance status, identity governance findings, compliance control status, threat intelligence summary, and security posture score trend. Presented in two formats — a technical findings report for the security and IT teams, and an executive summary for leadership and board-level security governance.
What changes for you
24 /7
Continuous Threat Visibility
Threats do not observe business hours. SIEM monitoring active around the clock means attack attempts at 3 AM are detected, triaged, and responded to with the same urgency as those during the working day — not discovered in the morning when the damage is done.
2 hr
Incident Response SLA
The average unmanaged organisation takes 197 days to identify a breach. With a 2-hour incident response SLA, ITNS-Global contains and investigates confirmed incidents within hours of detection — dramatically limiting the dwell time that determines how much damage an attacker can do.
↓ CVE
Shrinking Vulnerability Backlog
Weekly vulnerability scanning with risk-prioritised remediation consistently reduces the outstanding vulnerability backlog month over month. Organisations under managed vulnerability management reduce their critical/high CVE count by an average of 60% within 6 months as the backlog is cleared and patch currency is maintained.
0 creep
Privilege Creep Controlled
Monthly identity and access review ensures no user accumulates access rights beyond their current role requirements. Dormant accounts, over-privileged service accounts, and stale access rights — the most common attack vectors for insider threat and lateral movement — are identified and remediated monthly.
✓ audit
Always Audit-Ready
Continuous compliance monitoring and automated evidence collection means your organisation enters every audit with a current, documented compliance posture — not an emergency 6-week evidence gathering exercise that disrupts operations and frequently uncovers gaps too late to address before the audit date.
0 SOC
No Internal SOC Required
Building an internal Security Operations Centre requires SIEM infrastructure, 24/7 analyst staffing, threat intelligence subscriptions, and continuous training investment. ITNS-Global's Security Managed Service provides equivalent capability at a predictable monthly cost that scales with your environment without requiring any internal security hires.
How this is priced
This is a scoped engagement rather than a fixed package. Cost depends on the size of your estate, coverage hours and regulatory scope — so we establish a range on a scoping call before writing anything down.
You get a written proposal with the full scope, timeline, team composition and commercial terms. There is no charge for the scoping call and no obligation to proceed.
Where it has been used
Client outcome
22 minutes from detection to containment — Sunday 2 AM
Client outcome
0 critical/high CVEs sustained from month 4 onward
Client outcome
340 inappropriate document accesses identified — access revoked before data exfiltration
Client outcome
ISO 27001 certification achieved in 6 months — 18-month independent effort completed
How delivery runs
-
01
Threat & SIEM
Alert queue reviewed; threat intel updated; incidents investigated
-
02
Vulnerability
Scan results reviewed; critical CVEs escalated; patch coordination
-
03
Identity & Access
Access governance review; privilege creep detection; MFA compliance
-
04
Compliance & Report
Compliance posture reviewed; monthly security report delivered
-
05
Security Review
Quarterly security strategy & threat landscape review
Specifications
| SIEM Platform | Microsoft Sentinel, Splunk, or Elastic SIEM — platform recommended based on environment size and existing cloud ecosystem; included in managed service |
|---|---|
| Log Sources | Servers (Windows/Linux), firewalls, cloud services (AWS/Azure/GCP), endpoints, applications, identity providers (AD, Azure AD), web servers |
| Threat Intelligence | Commercial TI feeds (industry-relevant); OSINT sources; IoC integration updated continuously; MITRE ATT&CK framework mapping |
| Incident Response SLA | P1 (confirmed incident): 2-hour response; P2 (suspected): 4-hour response; post-incident forensic report within 5 business days |
| Vulnerability Scanning | Weekly authenticated scans; CVSS scoring with environmental adjustment; critical CVE patch coordination within 72 hours |
| EDR Coverage | CrowdStrike, Microsoft Defender for Endpoint, SentinelOne — agent health, coverage, detection events, and quarantine actions managed |
| Identity Governance | Monthly access review; privileged account inventory; dormant account detection; service account credential audit; MFA compliance verification |
| Compliance Frameworks | ISO 27001, SOC 2 Type I/II, PCI-DSS, HIPAA, GDPR, RBI/SEBI data governance; continuous controls monitoring and evidence collection |
| WAF Management | Web Application Firewall rule management; false positive tuning; attack signature updates; geo-blocking where required |
| Reporting | Monthly: technical security report + executive summary; quarterly: threat landscape and posture trend review |
| Penetration Testing | Not included in managed service; available as separate annual engagement — contact consult@itns.in |
| Engagement Scoping | Scoped per number of log sources, scan targets, endpoints, and compliance frameworks; SIEM tooling included in service fee |
Questions people ask
Where does an engagement start?
With an assessment of the current posture — external attack surface, identity and access configuration, endpoint coverage, patch status and backup integrity. Remediation is prioritised by exploitability and business impact rather than raw CVE count.
Do you provide 24/7 monitoring?
Yes, as a managed detection and response capability with defined escalation paths. Coverage level is set during scoping based on your risk profile and regulatory obligations.
Can you help with compliance requirements?
We support ISO 27001, SOC 2, GDPR and DPDP Act 2023 readiness by mapping controls to your environment and closing technical gaps. We are not a certification body and do not issue certificates.
Do you do penetration testing?
Yes, scoped and authorised in writing before any testing begins, with findings delivered as a prioritised remediation plan rather than a raw scanner dump.
How is this priced?
Per engagement, based on estate size, coverage hours and regulatory scope. A scoping call establishes the range before any proposal is issued.